Email Etiquette

What is so powerful that it could spoil your customer relationships, blemish your reputation, entangle you in a legal battle, or even put you out of work?

Email is that powerful tool. To maintain control over it, you must know the rules of email etiquette.

Email, although a form of written communication, behaves much like verbal communication. Email can be expressed quickly, and a response returned within seconds.

Kathryn Towner has written a very good article at Marketing Profs, showing you how using the correct etiquette when sending emails will always provide a greater response.

Read the full article